Where are corporate standards? JW Marriott Essex House New York Hotel, New York City - Tripadvisor Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. Our guests praise the helpful staff in our reviews. Gary understands the secret to the hospitality business: Make every guest feel special! Your . This July was horrendous. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. I finally received that from them. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. & Great amenities; great restaurant/bar, and food. I cant begin to describe the horrible nature of our recent stay at this hotel. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. We stayed for a few nights in a junior suite. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. My 2 night stay at JW Essex House exceeded all expectations. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. Bedroom, JW Marriott Essex House - NYC. I assured her it was not and that I, again, had proof of that. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Thank you for your wonderful comments, we look forward to your return visit. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Fabulous hotel! The menu is mostly American. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews We went to the front desk they gave us another room. the location is beyond fabulous. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. Real old-world charm and ambiance. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Big mistake. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. She handed us a sheet of paper that had the name and address of the church but not the mass times. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. The only other time I had that experience was at Ritz Carlton Cancun. There were no tea/coffee making facilities in the room - all this a luxury hotel! The only other time I had that experience was at Ritz Carlton Cancun. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Spend your money elsewhere when staying in NYC. JW Marriott Essex House New York - Book Online The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. The location is just amazing - right across the street from the park. Staff was superb, as was the stay. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? Great conversation This property always exceeded my expectations . Thanks again to Essex House team for our wonderful stay in NYC! In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. JW Marriott Essex House Apartment Rentals - New York, NY - Zillow We were given a room after a long flight that had been flooded the night before. Book JW Marriott Essex House New York in New York | Hotels.com JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. 1, 2, A, B, C, D at 59 St - Columbus Circle. For a NYC hotel, the rooms are substantial in size! SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. Dinner. The dining room attendant had us smiling and laughing when we arrived for breakfast. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. The service was lackluster. There was no staff for the front desk, with one person and 30 people trying to check in. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. Own or manage this property? Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Will definitely return for another stay at JW Marriott Essex House! Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. The rooms are nice sized with furnishings that are a bit dated. The bar area has seating around a fireplace. Which languages are spoken by the staff at JW Marriott Essex House New York? We were given a room after a long flight that had been flooded the night before. My wife and I wanted to attend mass our first morning there at a nearby RC church. OMGWhat a great hotel! We still do have our Marriott platinum status. There was a marble bath but the grout was missing between some of the marble on the floor. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. All products are independently selected by our writers and editors. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Location is terrific. Does JW Marriott Essex House New York offer any business services? Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. An absolute joke!! Central Park Hotel | JW Marriott Essex House New York The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. JW Marriott Essex House New York. JW Marriott Essex House | Midtown, New York Hotel | Virgin Atlantic It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. In New York, the average nightly rate for 5 stars hotels is $1,131. All the best! Our problem was just . The Essex House is also one of New York's go-to luxury hotels for notable names. Review tags are currently only available for English language reviews. This room was like an icebox box - literally. Thank you to the team! Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Too many better options. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. Modern take on an American steakhouse serving up killer steaks and fresh seafood. The restaurant is modern and truly one of the finest on this end of Central Park. You can enjoy a drink at the bar/lounge. If you buy something through our links, Oyster may earn an affiliate commission. But the most gracious reception I ever met was Hanna , very sweet and accommodating. But service there blew me away! JW Marriott Essex House New York - New York, NY In a city that never sleeps, the perfect event awaits for you to discover. JW Marriott Essex House New York - Booking.com JW Marriott Essex House New York. I would say my expectations are high. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike.