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My suggestion of replacement meal or full refund was reasonable in these circumstances. Just Eat said it had received reports of "isolated" fraudulent activity Need to treat customers better Useful.
Spoke to Just Eat this morning 1st August via chat and the representative seemed incapable of tracking was was written in the chat, kept asking the same questions over and over, and then wanted to credit my Just eat account with the amount for this missing items.
I refuse to pay by card now and only do cash on delivery.
Sort … Looking for the perfect takeaway? Absolutely disgusting waste of my time.
Paul Webb 3 reviews.
Disgusting way to treat people. Order a food delivery at 5.30pm then my app and the website showed it had been delivered at 6.15pm but I had not received anything. I ordered from a restaurant. Called again to today to get told money still isn't in the bank to wait another 5-7 days its already been 2 weeks. I tried to be as firm and polite as possible because it's not the person I was dealing with's fault. The business relationship between Justeat and the restaurant is of no concern to you.i have found in the past that Just eats delivery time selection either doesnt work, or is completly ignored. See the complete profile on LinkedIn and … The food was over an hour late. 25 January 2011 at 8:52AM edited 30 November -1 at 1:00AM in Consumer Rights. To avoid being hacked, Action Fraud advises using strong, unique passwords for online accounts.Action Fraud also recommends using two-factor authentication, if offered, which means the account can only be accessed by inputting a randomly generated code which is sent by text to a mobile phone.Doug Hurley and Bob Behnken's SpaceX capsule will make the first crewed US water landing in 45 years. He then turned it back on me to deal with the restaurant, although my contract is with Just Eat. i think after the first 2 hours wait, i cant say i was really in the mood to make it 4! All rights reserved.
"Another customer, Ian Cutress, 33, from London, said an order was placed on his account to an estate less than three miles away, with instructions to "ring when close for detailed delivery instructions". These are external links and will open in a new windowTakeaway apps Deliveroo and Just Eat have said they are working to combat fraud, after customers reported their accounts had been used to buy food they did not order.
You just take the food, say thanks and close the door.I do this too.
It depends if Just Eat is just acting as an agent for the restaurant concerned.
Last time we ever use them. The Pepsi on the other hand was warm! But they said they refund (excellent) but when I phone them about refund say talk to just eat Just eat then says restaurant will not refund as they were busy Going to raise money claim online so I will get my money eventually but what a load hassle Useful.
The reason why there's no screenshot of the end of it is because it was just before midnight that they agreed to give me the full amount back. The lady who answered admitted she'd made a mistake and hadn't noticed it was for a specific time, she said she'd send it at the right time.At quarter past eleven my food arrives, the driver grabs the bag out of his boot and says “At least you're home now so I can actually deliver this.” The problem is that two of the dishes are cold and one is warmish. Awful! Tom Fairbrother tweeted: "For anyone trying to get a refund from British Airways, I read about a trick this morning. I will never order from here again. The customer claimed they had been told by the company's customer services they had received "numerous calls" about similar issues that day.Just Eat said it had multiple security measures in place, which are continually reviewed to ensure they are robust.
My suggestion of replacement meal or full refund was reasonable in these circumstances. Just Eat said it had received reports of "isolated" fraudulent activity Need to treat customers better Useful.
Spoke to Just Eat this morning 1st August via chat and the representative seemed incapable of tracking was was written in the chat, kept asking the same questions over and over, and then wanted to credit my Just eat account with the amount for this missing items.
I refuse to pay by card now and only do cash on delivery.
Sort … Looking for the perfect takeaway? Absolutely disgusting waste of my time.
Paul Webb 3 reviews.
Disgusting way to treat people. Order a food delivery at 5.30pm then my app and the website showed it had been delivered at 6.15pm but I had not received anything. I ordered from a restaurant. Called again to today to get told money still isn't in the bank to wait another 5-7 days its already been 2 weeks. I tried to be as firm and polite as possible because it's not the person I was dealing with's fault. The business relationship between Justeat and the restaurant is of no concern to you.i have found in the past that Just eats delivery time selection either doesnt work, or is completly ignored. See the complete profile on LinkedIn and … The food was over an hour late. 25 January 2011 at 8:52AM edited 30 November -1 at 1:00AM in Consumer Rights. To avoid being hacked, Action Fraud advises using strong, unique passwords for online accounts.Action Fraud also recommends using two-factor authentication, if offered, which means the account can only be accessed by inputting a randomly generated code which is sent by text to a mobile phone.Doug Hurley and Bob Behnken's SpaceX capsule will make the first crewed US water landing in 45 years. He then turned it back on me to deal with the restaurant, although my contract is with Just Eat. i think after the first 2 hours wait, i cant say i was really in the mood to make it 4! All rights reserved.
"Another customer, Ian Cutress, 33, from London, said an order was placed on his account to an estate less than three miles away, with instructions to "ring when close for detailed delivery instructions". These are external links and will open in a new windowTakeaway apps Deliveroo and Just Eat have said they are working to combat fraud, after customers reported their accounts had been used to buy food they did not order.
You just take the food, say thanks and close the door.I do this too.
It depends if Just Eat is just acting as an agent for the restaurant concerned.
Last time we ever use them. The Pepsi on the other hand was warm! But they said they refund (excellent) but when I phone them about refund say talk to just eat Just eat then says restaurant will not refund as they were busy Going to raise money claim online so I will get my money eventually but what a load hassle Useful.
The reason why there's no screenshot of the end of it is because it was just before midnight that they agreed to give me the full amount back. The lady who answered admitted she'd made a mistake and hadn't noticed it was for a specific time, she said she'd send it at the right time.At quarter past eleven my food arrives, the driver grabs the bag out of his boot and says “At least you're home now so I can actually deliver this.” The problem is that two of the dishes are cold and one is warmish. Awful! Tom Fairbrother tweeted: "For anyone trying to get a refund from British Airways, I read about a trick this morning. I will never order from here again. The customer claimed they had been told by the company's customer services they had received "numerous calls" about similar issues that day.Just Eat said it had multiple security measures in place, which are continually reviewed to ensure they are robust.